Overseas Adventure Travel Boston, MA, USA
Jun 05, 2018
We’re looking for goal oriented, service-minded individuals with experience personalizing air reservations, providing excellent service, who have a passion for the travel and tourism industry! Key Responsibilities: We're seeking travel professionals (2+ years experience minimum) with a passion for travel that wants to work for a winning team & know the importance of delivering an excellent customer experience! In this inbound call center role, you will work with our travelers to provide them with personalized travel itineraries based on their preferences. On the Sales team, you'll be selling Grand Circle’s tours to over 85 countries around the world. What You Bring to the Team: • GDS (Amadeus, Sabre, Apollo, Worldspan, Galileo, etc.) system experience is A MUST. • Airline personalization or air routing experience. • Strong track record of providing excellent customer experiences and building lasting customer relationships. • Track record of consistently attaining performance goals, driving revenue and having personal accountability for results. • Technically savvy with experience navigating multiple computer systems. • Ability to work various shifts (including one afternoon/evening and 1 weekend day or evening). • International travel/work experience preferred. • Call center experience a plus An ability to adhere & learn GCC’s values to further enhance your ability to contribute to the team. Benefits: We offer a competitive salary of $40,000-$45,000 + commission (On Target Earnings up to $38,000 based on performance)! • Significant personal travel discounts • MBTA T pass subsidy of 75% or Parking subsidy of 45% • 50% match on 401(k) contributions • Generous Paid Time Off program (16 days PTO to start + 9 paid company observed holidays) • Flexible work options to support work life balance • Paid Maternity and Paternity leave • Paid Sabbatical at 5 years and 10 years • Wellness program with on-site Wellness manager, on-site gym and classes • Weekly complimentary chair massage • Casual dress code every day You'll also have the opportunity to give back to your community and the communities we travel to through the Grand Circle Foundation. About us: Grand Circle Corporation is the leader in international travel, adventure and discovery for Americans aged 50+. Headquartered in Boston, MA, we’re a $600M+ global enterprise with 35 regional offices and over 2,500 associates. Since our founding, over two million Americans have traveled with our award-winning travel brands: Grand Circle Cruise Line , Overseas Adventure Travel and Grand Circle Travel . Our customers love our products, and we’ve received numerous awards for our quality of service from leading media publications such as Condé Nast Traveler, Travel + Leisure and many others, as well as recognition for our significant philanthropic efforts worldwide. To learn more, please visit our websites at www.gct.com , www.oattravel.com and www.grandcirclefoundation.com .