Personnel Travel Consultants

For over 28 years Personnel Travel Consultants and Temps has been a "staple" for businesses looking to hire Travel Industry personnel. We pride ourselves on honesty and integrity. We are fully involved with the industry and our commitment to those we serve.

Personnel Travel Consultants United States
Jul 05, 2018
Full time
Positions available - Travel Industry Account Manager -  Can be a Virtual Position - Accountable for the tactical operations and functions related to the profitability of the travel office, client retention and consolidation, service delivery for client travel program, and achievement of all company service standards.  This is a corporate travel management position.    Manages a team of on-site and virtual, remote, work from home travel consultants with coaching and direction from Vice President Operations    Create an environment that motivates the team to provide an outstanding customer experience for our client. Provide travel consultants with development opportunities via daily learning experiences to augment the communication skills and professionalism of our team. Provide Vice President with data as it relates to travel consultant productivity and performance. Ensure the successful orientation of new travel consultants. Effectively monitor operational workflow. Responsible for employee retention, with less than 10% annual turnover. Provide consistent feedback to consultant staff in one-on-one coaching / counseling sessions Work with travel consultants to set mutually beneficial goals to achieve company objectives and client service goals. Provide support (Sabre/Apollo) and resources to assist travel consultants.  Must be knowledgeable of international fares and ticketing. Ensure quality processes and tools are incorporated into all daily activities. Consistently act as role model for the team while projecting a positive and professional demeanor. Handle accounting issues as it relates to the office. Ensure office is properly staffed at all times.  I.E. breaks and vacations. Manage time off, performance reviews and implementation of Company policies and procedures for travel consultants;   Maintain professional working relationship with the clients to ensure quality service: Maintain thorough understanding of competition, marketplace and industry needs to ensure that client is provided with latest information and benefits. Identify vendor opportunities and communicate their possible development and benefits Understand and administer the specifics of client contracts. Ensure all value-added products and services are being executed and are properly documented through GEM program. Report all client service issues to Vice President Operations and Vice President Account Management College degree or equivalent work experience Leadership and development experience Understanding of financial structure and return on investment concepts. 4 years industry experience preferred 1-3 years B2B sales experience preferred GDS-SABRE and APOLLO experience preferred Ability to effectively manage multiple projects in a timely and well-organized fashion. Excellent verbal and written communication skills Efficient organizational skills Proficient negotiating skills. Evident interpersonal skills Proficiency in Excel Proficiency in Power Point Ability to deal with stressful situation with grace and resolve Ability to foster and maintain a partnership based on trust and honesty. Ability to identify trends, interpret them and provide potential impacts/ solutions/ recommendations Evident interpersonal skills
Personnel Travel Consultants United States
Jul 05, 2018
Full time
Positions available - Travel Industry  for National Account Manager / Account Manager -  Can be a Virtual Position - Accountable for the tactical operations and functions related to the profitability of the travel office, client retention and consolidation, service delivery for client travel program, and achievement of all company service standards.  This is a corporate travel management position.    Manages a team of on-site and virtual, remote, work from home travel consultants with coaching and direction from Vice President Operations    Create an environment that motivates the team to provide an outstanding customer experience for our client. Provide travel consultants with development opportunities via daily learning experiences to augment the communication skills and professionalism of our team. Provide Vice President with data as it relates to travel consultant productivity and performance. Ensure the successful orientation of new travel consultants. Effectively monitor operational workflow. Responsible for employee retention, with less than 10% annual turnover. Provide consistent feedback to consultant staff in one-on-one coaching / counseling sessions Work with travel consultants to set mutually beneficial goals to achieve company objectives and client service goals. Provide support (Sabre) and resources to assist travel consultants.  Must be knowledgeable of international fares and ticketing. Ensure quality processes and tools are incorporated into all daily activities. Consistently act as role model for the team while projecting a positive and professional demeanor. Handle accounting issues as it relates to the office. Ensure office is properly staffed at all times.  I.E. breaks and vacations. Manage time off, performance reviews and implementation of Company policies and procedures for travel consultants;   Maintain professional working relationship with the clients to ensure quality service: Maintain thorough understanding of competition, marketplace and industry needs to ensure that client is provided with latest information and benefits. Identify vendor opportunities and communicate their possible development and benefits Understand and administer the specifics of client contracts. Ensure all value-added products and services are being executed and are properly documented through GEM program. Report all client service issues to Vice President Operations and Vice President Account Management A minimum of 10 Years CORPORATE TRAVEL Industry experience and at least 5 years’ experience managing high performing teams.  Proven oral and written communication skills.  Ability to analyze and evaluate data to identify opportunities to reduce costs and to recommend appropriate solutions. Proficient in all aspects of SABRE Clear understanding of the various industry fee structures available as options (transaction fee, management fee, hybrids). Ability to consult with external clients in an advisory role in providing alternative solutions. Problem solving skills: ability to listen, identify the root cause, offer appropriate recommendations, and determine the best resolution. Ability to think strategically in order to create a vision, set direction, lead complex projects to resolution. Proactively anticipate needs of client and integrate new creative ideas and technology as appropriate. Ability to effectively manage multiple projects in a timely and well-organized fashion.
Personnel Travel Consultants Paramus, NJ 07652, USA
Jul 05, 2018
Full time
Great Opportunity for Corporate Travel Agent - Proficient on Sabre – Office Located in Paramus, NJ, however, will be able to working virtually some of the time (50% in office/50% virtually)  Sabre proficient and all current travel technology tools A minimum of 3+ year’s verifiable travel industry experience in a reservations related position or similar capacity Highly skilled Corporate Travel Professional.  Agent  MUST  have the following to be considered for the job:  Current Sabre experience  Strong International Reservations Be familiar with Online Booking Tools  Have excellent communication skills in writing and speaking.  Must be highly organized and book a high volume of reservations.  Must be adaptable to new technologies.  Must have a proven track record with stable and consistent resume.   Great work ethic and highly responsible.  Articulate & attention to detail   If you are interested in the opening, please submit your resume.  Resume submission is contingent upon the completion of the following forms Travel Agent Questionnaire Sabre Skills Assessment General Application
Personnel Travel Consultants New York, NY, USA
Jul 05, 2018
Full time
Great Opportunity for an energetic person – Inside Sales Position - Large Travel Agency in NYC – selling Corporate, Leisure & Group Travel     Full time position for a highly skilled inside sales personal with a strong background in travel Strong Sales initiative Strong Group Sales Knowledge of GDS – desired but not required Proficient on Microsoft Office Highly organized with excellent follow up skills Must be able to work independently Must be a Team Player & have a good demeanor Knowledge of Travel Agency Procedures Prefer someone who has worked for travel agency
Personnel Travel Consultants Philadelphia, PA, USA
Jun 21, 2018
Full time
Experienced Corporate Travel Agent -   Sabre – in-house at offices in Center City Philadelphia .  Agent must have the following to be considered for the job:  Current GDS experience – Sabre  International Reservations Be familiar with Online Booking Tools  Have excellent communication skills in writing and speaking.  Must be highly organized and book a high volume of reservations.  Must be adaptable to new technologies.  Must have a proven track record with stable and consistent resume.   Great work ethic and highly responsible.  Articulate & attention to detail   If you are interested in the opening, please submit your resume.  Resume submission is contingent upon the completion of the following forms Travel Agent Questionnaire Sabre Skills Assessment General Application
Personnel Travel Consultants United States
Jun 21, 2018
Full time
Corporate Travel Agent - West Coast (or must be willing to work PST Hours) Sabre proficient and all current travel technology tools A minimum of 3+ year’s verifiable travel industry experience in a reservations related position or similar capacity Highly skilled Corporate Travel Professional.  Agent  MUST  have the following to be considered for the job:  Current Sabre experience  Strong International Reservations Be familiar with Online Booking Tools  Have excellent communication skills in writing and speaking.  Must be highly organized and book a high volume of reservations.  Must be adaptable to new technologies.  Must have a proven track record with stable and consistent resume.   Great work ethic and highly responsible.  Articulate & attention to detail   If you are interested in the opening, please submit your resume.  Resume submission is contingent upon the completion of the following forms Travel Agent Questionnaire Sabre Skills Assessment General Application
Personnel Travel Consultants Deerfield, IL, USA 60015
Jun 20, 2018
Full time
The main role of an Operations Director is to oversee the Chicago operations team to ensure service delivery to our clients, support the team in a consultant role as well as support the wider client portfolio.  Managing People   Monitor staff performance within PDR process (including call monitoring, where appropriate) and to provide direction, training, coaching and motivation necessary to deliver agreed targets Provide on the job advice, guidance and support to all the team on a daily basis and liaise with L&D as appropriate Complete New Starter inductions Chair regular team meetings Balance workload distribution amongst the team Be available to support our Emergency Travel Service and deploy local staff if necessary during times of heightened activity or major incident out of hours (weather, terrorism, major airport/airline outages), including the management of cover on Federal days. To be available to work with the Incident Manager if/when the out of hours Incident Management protocol is invoked out of hours. To manage, guide and support staff if there is an incident which affects a number of local travellers during working hours. Create a harmonious and fair working environment Encourage and reinforce team work ethic Ensure the desk has sufficient cover at all times Provide performance feedback discussions at every level Demonstrate R&M “Duty of care” to staff Instigate work handovers prior to absence Create a knowledge sharing attitude within the team Ensure the team delivers all agreed targets and objectives   Client   Manage personal client portfolio delivering added value at every opportunity Pro-actively build meaningful and long-lasting relationships Deliver exceptional service geared to exceeding client expectations at all times. Demonstrate proactive thinking when providing travel solutions Quality Control across all aspects of our procedures and processes Able to provide cost effective solutions across all aspects of travel To comply with the client policies and guidelines at all times Achieve SLA’s for specified accounts Assist with iQ (reservation system) demos as appropriate Identify capacity within the team and assist Sales with placing new business Attend and contribute to client meetings with Sales or Account Management when needed Deliver service orientated solutions that demonstrate differentiated value to our clients. Reporting and process management   Communicate key business information to the team via monthly team meetings and ad hoc updates Via team coaching, maximise income on the team Encourage compliance of company policies and procedures Demonstrate initiative by developing work efficiencies to support improved operational environment and service to client. Highlight changes in travel trends and provide feedback on opportunities / risks in travel patterns Ability to formulate creative solutions or alternatives to usual methods and approach in order to meet business targets   Client Relations    Monitor client issues and trends and escalate as appropriate Anticipate and manage escalated incidents of client dissatisfaction while supporting the consultant. Monitor client activity post incident to ensure that the client is back to normal trading levels and has faith/satisfaction that our service has been restored Manage and maintain client relationship within On-site Promote liaison between consultants and Client Services team.   Skills, Knowledge and Experience   Proven experience of working for a Travel Management company Excellent interpersonal skills Ability to motivate and provide direction to individuals and team to achieve agreed targets Demonstrate ability to make effective use of resources available to complete tasks to agreed deadlines Proven sound knowledge of industry Experience of using MS Word and Excel software packages Knowledge of company policies, procedures, ethics, values and vision Excellent planning and organisational skills Proven experience of managing people and monitoring performance   Competencies   Strong leadership ethic Solid commercial ability Ability to remain objective at all times Effective listening skills Promotes a collaborative team working environment at all times Ability to make effective decisions based on business rationale Operates a no blame team culture Ability to multi-task Ability to communicate effectively at all levels Self-motivator and results driven
Personnel Travel Consultants 100 Maryland Ave SW, Washington, DC 20001, USA
Jun 20, 2018
Immediate need for Travel Agent - Proficient on Sabre -.  Various Temporary Positions   Highly skilled Corporate Travel Professionals needed. Agents MUST have the following to be considered for the job:  Current Sabre experience  Be familiar with Online booking Tools  Have excellent communication skills in writing and speaking.  Must be highly organized and book a high volume of reservations.  Must be adaptable to new technologies.  Must have a proven track record with stable and consistent resume.   Great work ethic and highly responsible.  Articulate & attention to detail    Travel Agent Group/Meetings Proficient on Sabre. Great opportunity for a well-organized agent that has great Sabre skills and is familiar with Group Travel, this position plans for meetings and incentive programs, reserving ground transportation and issuing airline tickets for our corporate clients.  Attendance at various trade shows, events and conferences may be required throughout the year. TICKETING SPECIALIST - Proficient GDS skill is a must   Sabre Applicant must be bright, articulate, organized and have the ability to multi-task. Full knowledge of Ticketing including refunds, re-issues & exchanges Experience in using MS Word and Excel software packages Excellent Interpersonal Skills Proficient knowledge of the travel industry If you are interested in the opening, please submit your resume.  Resume submission is contingent upon the completion of the following forms General Application Travel Agent Questionnaire Sabre Skills Assessment
Personnel Travel Consultants West Coast, USA
Jun 20, 2018
Full time
Corporate Travel Agent - West Coast (or must be willing to work PST Hours) Sabre proficient and all current travel technology tools A minimum of 3+ year’s verifiable travel industry experience in a reservations related position or similar capacity Highly skilled Corporate Travel Professional.  Agent  MUST  have the following to be considered for the job:  Current Sabre experience  Strong International Reservations Be familiar with Online Booking Tools  Have excellent communication skills in writing and speaking.  Must be highly organized and book a high volume of reservations.  Must be adaptable to new technologies.  Must have a proven track record with stable and consistent resume.   Great work ethic and highly responsible.  Articulate & attention to detail   If you are interested in the opening, please submit your resume.  Resume submission is contingent upon the completion of the following forms Travel Agent Questionnaire Sabre Skills Assessment General Application
Personnel Travel Consultants Center City, Philadelphia, PA, 19106 USA
Jun 20, 2018
Full time
Experienced Corporate Travel Agent -   Sabre – in-house at offices in Center City Philadelphia .  Agent must have the following to be considered for the job:  Current GDS experience – Sabre  International Reservations Be familiar with Online Booking Tools  Have excellent communication skills in writing and speaking.  Must be highly organized and book a high volume of reservations.  Must be adaptable to new technologies.  Must have a proven track record with stable and consistent resume.   Great work ethic and highly responsible.  Articulate & attention to detail   If you are interested in the opening, please submit your resume.  Resume submission is contingent upon the completion of the following forms Travel Agent Questionnaire Sabre Skills Assessment General Application
Personnel Travel Consultants Los Angeles, CA, USA
Jun 20, 2018
Full time
The Business Process Specialist is responsible for all functions required to implement, support, and improve Agent facing processes and will be subject matter expert and main point of contact for the ClientBase CRM tool.  The ideal candidate will address pain points by leveraging existing functionality and identify opportunities for improvement.    Responsibilities Communicate and collaborate with Independent Contractors (ICs), Training, Technology, Operations, IT, and Finance regarding process/system/data issues Facilitate and oversee IC onboarding process, evaluate IC progress and advise when necessary Oversee all aspects of ClientBase CRM launch and implementation; manage and maintain participation and adoption for all the company’s offices Maintain trusted communication channel across internal departments; define, document and implement process, application, and operational improvements Research, troubleshoot and escalate reported issues to internal support teams, and follow up as needed Collaborate with Company resources and business units to report and resolve issues for products and programs including "bug" fixes Perform Quality Assurance and End User Testing for all programs and special projects to ensure product releases are error-free Qualifications Minimum of bachelor’s degree in Business, Communications, Technology, Marketing, or equivalent Travel Agency experience required CRM Technology experience, (i.e. ClientBase required) Sabre GDS knowledge highly recommended Experience working with commission tracking, and back-end finance systems is a plus Data analytics and management Ability to think ahead, anticipate problems and risks, multi-task, and adjust to shifting priorities Excellent written, verbal, and presentation skills; the ideal candidate will be able to interact at all levels, up to and including executive level within the organization Ability to work independently, follow through and complete tasks with minimum oversight Work effectively in a fast-paced environment and must be a team player Some travel is required
Personnel Travel Consultants New York, NY, USA
Jun 20, 2018
Full time
The Business Process Specialist is responsible for all functions required to implement, support, and improve Agent facing processes and will be subject matter expert and main point of contact for the ClientBase CRM tool.  The ideal candidate will address pain points by leveraging existing functionality and identify opportunities for improvement.    Responsibilities Communicate and collaborate with Independent Contractors (ICs), Training, Technology, Operations, IT, and Finance regarding process/system/data issues Facilitate and oversee IC onboarding process, evaluate IC progress and advise when necessary Oversee all aspects of ClientBase CRM launch and implementation; manage and maintain participation and adoption for all the company’s offices Maintain trusted communication channel across internal departments; define, document and implement process, application, and operational improvements Research, troubleshoot and escalate reported issues to internal support teams, and follow up as needed Collaborate with Company resources and business units to report and resolve issues for products and programs including "bug" fixes Perform Quality Assurance and End User Testing for all programs and special projects to ensure product releases are error-free Qualifications Minimum of bachelor’s degree in Business, Communications, Technology, Marketing, or equivalent Travel Agency experience required CRM Technology experience, (i.e. ClientBase required) Sabre GDS knowledge highly recommended Experience working with commission tracking, and back-end finance systems is a plus Data analytics and management Ability to think ahead, anticipate problems and risks, multi-task, and adjust to shifting priorities Excellent written, verbal, and presentation skills; the ideal candidate will be able to interact at all levels, up to and including executive level within the organization Ability to work independently, follow through and complete tasks with minimum oversight Work effectively in a fast-paced environment and must be a team player Some travel is required
Personnel Travel Consultants 100 Maryland Ave SW, Washington, DC 20001, USA
Jun 20, 2018
Full time
Experienced Corporate VIP Travel Agent -  Competitive Salary & Benefits Worldspan Knowledge & knowledge of all current travel technology tools Flexible shifts:  Ideally the following – BASED ON EST Monday – Friday - Noon - 9 pm  Or variation to work Sun - Thurs or Tues -Sat (1 weekend shift 9am -6pm), weekdays 12pm- 9pm  Or work weekends as a standard shift or 1 to 2 weekends a month Open to four 10-hour days Virtual position Willingness to travel for training, quarterly basis to reporting location A minimum of 3+ year’s verifiable travel industry experience in a reservations related position or similar capacity Highly skilled Corporate Travel Professional.  Agent  MUST  have the following to be considered for the job:  Worldspan Knowledge Strong International Reservations Be familiar with Online Booking Tools  Have excellent communication skills in writing and speaking.  Must be highly organized and book a high volume of reservations.  Must be adaptable to new technologies.  Must have a proven track record with stable and consistent resume.   Great work ethic and highly responsible.  Articulate & attention to detail   If you are interested in the opening, please submit your resume.  Resume submission is contingent upon the completion of the following forms Travel Agent Questionnaire General Application
Personnel Travel Consultants 100 Maryland Ave SW, Washington, DC 20001, USA
Jun 20, 2018
Travel Agent Positions  -  Corporate, Leisure, VIP,  -  On-Sites in various locations in the US, Virtual, - Full and Part Time - Permanent & Temporary  -   Highly skilled  Corporate Travel Professionals  needed. Agents MUST have the following to be considered for the job:  Current Sabre / Worldspan experience  Be familiar with Online booking Tools  Have excellent communication skills in writing and speaking.  Must be highly organized and book a high volume of reservations.  Must be adaptable to new technologies.  Must have a proven track record with stable and consistent resume.   Great work ethic and highly responsible.  Articulate & attention to detail  Complete knowledge of Travel Arrangements, air, car, hotel & ground transportation, Corporate Jet & Charter,  exceptional knowledge and understanding of international pricing & procedures.  Works well independently & with team If you are interested in the opening, please submit your resume.  Resume submission is contingent upon the completion of the following forms General Application Travel Agent Questionnaire Sabre Skills Assessment